Repair Service and Parts

Professional Service

Dock & Door strives to provide outstanding service and satisfaction from the first handshake to the final punch-list. We measure our success by the number of our repeat customers and long-term employees and are proud to have high marks in these areas.
We know that when your equipment is down you need a fast response from your service provider. At Dock and Door, we strategically place each of our service technicians in specific territories and dispatch them using a Global Positioning Satellite System in order to send the closest technician to your location, thereby minimizing your down time. Dock and Door invests in the latest technology to keep our staff on the cutting edge and further enhance our commitment to meeting and exceeding your service expectations.
Dock and Door service representatives are trained to perform all service repairs with the highest level of safety. Our representatives are trained for all site-specific needs and requirements of your facility prior to performing service repairs. Dock and Door service professionals are constantly updated on all factory upgrades and safety procedures because safety is our number one focus when working in your facility.

Parts Support

Dock and Door is a full service company offering 24-hour call out response. We operate a fully staffed parts department in multiple locations. Our Service and Parts staff are experienced personnel that are able to assist you with your material handling parts needs in the most professional, efficient manner. We offer competitive priced parts on all brands and models and are trained to source hard-to-find components so they can be shipped overnight in order to get your equipment up and running fast. Company service trucks are stocked with OEM parts for most brands and models so we can make repairs onsite when possible.

When you choose Dock and Door for your service and parts needs you get more than your typical supplier. You get a strategic partner dedicated to the safety, service and productivity of your business. The benefits of working with Dock and Door include:

• Insured Service Provider
• Site-Specific Trained
• Company Owned Service Trucks
• Professional, Experienced Technicians
• Planned Maintenance Programs
• 24 Hour / 7 Day Emergency Response